1. Who Can Use Our Site

To place an order with Darcy & George, you must:

• Be at least 18 years old

• Be legally capable of entering into a binding contract

• Reside in the United Kingdom or a country we ship to

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2. Product Information and Availability

We aim to ensure that all product descriptions, images, and prices are accurate and up to date. However, errors may occasionally occur. We reserve the right to correct any errors or inaccuracies without prior notice.

All orders are subject to availability. We reserve the right to cancel any order if the product becomes unavailable or if we believe an order is fraudulent or suspicious.

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3. Pricing and Payment

All prices listed on our site are in Pounds Sterling (£ GBP) and include VAT unless otherwise stated. Shipping fees and any applicable duties will be calculated and displayed at checkout.

We accept secure payment via major debit/credit cards and other payment methods indicated at checkout.

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4. Shipping and Delivery

We deliver to locations across the UK and select international destinations. Estimated delivery times are provided at checkout but are not guaranteed.

Risk of loss and title passes to you upon delivery to the shipping address provided during checkout.

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5. Returns and Refunds

We hope you love your new glasses, but if you change your mind, you may return your order within 30 days of receipt for a full refund or exchange—provided the item is:

• In original, unused condition

• In its original packaging

Prescription lenses and customised products (e.g. prescription sunglasses) may not be eligible for return unless faulty. This does not affect your statutory rights.

For full details, refer to our Returns Policy.

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6. Intellectual Property

All content on our website—including product designs, images, graphics, text, logos, and branding—is the intellectual property of Darcy & George or our licensors. You may not copy, reproduce, or distribute any content without our written permission.

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7. Your Conduct

You agree not to misuse our site or services. Prohibited conduct includes:

• Attempting to interfere with site security or functionality

• Using our site to transmit unlawful, defamatory, or harmful content

• Impersonating another person or misrepresenting your affiliation with us

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8. Limitation of Liability

To the fullest extent permitted by UK law, Darcy & George shall not be liable for any indirect or consequential losses arising from your use of our site or purchase of our products.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

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9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the revised effective date. Continued use of the site after changes have been posted constitutes your acceptance.

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11. Contact Us

If you have any questions about these Terms or your order, you can reach us by completing the contact us form on our website.